EQUIPMENT

YOU ONLY NEED A FEW SIMPLE TOOLS 

VoIP Headset

  • Window's 7 Operating System and at least 4G of hard                                drive space.

  • A smile goes a long way when you are on the phone with your client customers.  Great customer service always comes with a smile. If the customer can hear your smile, it makes for a more pleasant customer experience.

  • These Headphones can be find in the gaming section at a local retailer such as Target or Wal Mart. They have good voice and sound quality so you can hear your customers on the phone.

  • You must be able to keep a good connection on the Internet. Arise requires that you useonly Cable or DSL for perfect connection. Anything else is not permitted.

  • Confidence will take you a long way with your customers. You might not always be the best or most knowledgeable Customer Service profesional, but you do not want to relay that to the customer. They can tell through your voice what type of attitude you have and de you are confident about what you are doing. Stay confident and in control of your call at all times.

TELEPHONE
COMPUTER
SMILE
HEADGEAR
WORLD WIDE WEB
CONFIDENCE